Online booking can be a great way to distinguish your medspa business from the competition and attract new customers. The target demographic of medical spas are men and women in their 30s who are looking for ways to revitalize their appearance. Because medical spas offer a wide variety of services dedicated to just that, it's very easy to market various services to your customers. One way to push forward a new service is to create special promotions for customers to try out other services.
For example, you can offer a package discount when a customer purchases a tattoo removal and laser hair removal package. Because both services require multiple treatments, you just created an opportunity to increase your income and encourage repeat visits. You can send follow-up emails to check on your customers and ask them about their level of satisfaction. Sending follow-up emails to recent customers can make them feel that you are truly committed to providing them with the best services.
In addition to receiving feedback, you can recommend other treatments that go well with what you have previously booked with your medspa. The information you get from surveys can help you create strategies that encourage your customers to rebook with your medspa. This medspa marketing idea keeps your customers coming back regularly, giving you the opportunity to market to them in more ways as well. As long as you can keep your customers happy and comfortable with you, they will most likely rebook an appointment with your medspa.
